Mitel / ShoreTel

Mitel / ShoreTel Application Notes

Network Best Practices for Mitel MiVoice Connect (AN2919)
This application note discusses the use of VLAN’s, DHCP scopes and Quality of Service among other data networking best practices in conjunction with the UC ...
Tue, 9 Jun, 2020 at 4:29 PM
Deploying MiVoice Connect with VMware (AN10391)
This application note is a guide to the resources and requirements for deploying Mitel MiVoice Connect (Formerly ShoreTel Connect ONSITE) in a virtual envir...
Tue, 9 Jun, 2020 at 4:39 PM
Deploying ShoreTel Servers under Microsoft Hyper-V 3.0 (AN14008)
This document provides the following information: Supported and non-supported configurations and Hyper-V features. Considerations when planning a deploy...
Wed, 13 Dec, 2017 at 9:30 PM
Active Directory Integration (AN10233)
This application note outlines the confguration required to prepare a customer’s Microsoft Active Directory environment for use with ShoreTel 9 or later. To...
Wed, 13 Dec, 2017 at 9:37 PM
Best Practices for Security Certificates (AN17038)
This guide is intended for professional services engineers or technical personnel responsible for system installation and administration. This guide describ...
Wed, 13 Dec, 2017 at 9:32 PM
TCP/UDP Ports Used by the ShoreTel 14.2 System
Here is a document that shows what TCP and UDP ports are used by the ShoreTel system.
Thu, 28 Dec, 2017 at 9:48 AM
Network Best Practices for Mitel MiCloud Connect (AN3269)
The purpose of this document is to summarise the requirements for the Mitel hosted local customer network. Relevant for Mitel MiCloud Connect 1.X (forme...
Fri, 13 Apr, 2018 at 1:34 PM
Applying Delegation Rights for Active Directory Integration
For Mitel MiVoice Connect or ShoreTel 14.2 (and lower) to integrate with Active Directory services, the HQ server, once joined to the domain, must be config...
Thu, 2 Aug, 2018 at 1:24 PM