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MiVoice Connect

MiVoice Connect IP485
This article provides instructions on basic use of the MiVoice Connect IP485 handset.
Fri, 17 Apr, 2020 at 11:01 AM
MiVoice Connect Recording Greetings in Required Format from Connect Client
This article provides step-by-step instructions for recording auto attendant and/or work group greetings in the required format* from the MiVoice Connect Cl...
Fri, 17 Apr, 2020 at 2:17 PM
MiVoice Connect Recording Work Group Greetings from Soft Phone
This article provides step-by-step instructions for changing work group greetings remotely using soft phone.  Note soft phone requires a license and you wil...
Fri, 17 Apr, 2020 at 12:24 PM
MiVoice Connect Using External Assignment
This article provides instructions for enabling External Assignment in the MiVoice Connect Client and outlines its basic use.  Note external assignment is a...
Fri, 17 Apr, 2020 at 12:35 PM
Setting Up a VPN Handset IP420
This article provides step-by-step instructions to set up a remote IP420 handset on the MiVoice Connect platform.
Fri, 27 Mar, 2020 at 4:59 PM
Setting Up a VPN Handset IP480
This article provides step-by-step instructions to set up a remote IP480 handset on the MiVoice Connect platform.
Mon, 6 Apr, 2020 at 12:17 PM
ShoreTel 14.2 Collecting a GUID
This article provides instructions on how to collect a call GUID on ShoreTel Communicator.  Call GUIDs aid in troubleshooting call-related faults.
Fri, 17 Apr, 2020 at 11:03 AM
ShoreTel 14.2 Communicator
This article provides instructions on basic use of the ShoreTel 14.2 Communicator client.
Fri, 17 Apr, 2020 at 10:58 AM